FAQ
How long does it take for my order to be delivered?
The delivery time varies between 10 to 15 business days. Orders are shipped within 48 hours.
Due to the current epidemiological situation, some orders may take longer. Our team works day and night to provide you with fast delivery service.
I ordered several items, why did I receive only one ?
If this happens, please do not worry. We are experiencing a high volume of orders, so it is possible that you may receive an item separately from the rest of your ordered products.
How to order on the site?
Simply choose the product you want to purchase and click on the "Buy" button (to proceed directly to payment) or click on the "Add to cart" button.
If you choose the second option, you will be redirected to your cart. You will then need to click on the "Proceed to checkout" button to finalize your order.
Where are the products made ?
We are a Canadian company based in Montreal. Our products are manufactured in Asia.
How do I know if my payment is secure?
We use SSL technology to ensure that all your personal information is encrypted and protected. We never store your credit card information.
After purchase, your banking information is automatically purged.
How do you wash a menstrual panty?
- Rinse the panty in cold water until the water runs clear.
- Put it in the washing machine and select a cold cycle. If possible, place it in a laundry bag for protection. Be sure not to use fabric softener.
- Let it air dry (do not use a tumble dryer, radiator, or hair dryer).